Thank you for choosing Omni Care

Contact Us

Office Address

1621 Central Ave,
Cheyenne, WY 82001

Email

support@omnicareclub.com

Customer Support

833-689-3946

Send Us a Message

Please read FAQ’s below before sending us a message.

* Indicates a Required Field


    By submitting the form, you are agreeing with our privacy policy and terms of use.

    Frequently Asked Questions

    What is Omni Care Club?

    Omni Care Club is your health and wellness solution for a variety of conditions. The Omni Care Club platform can provide virtual medical visits and arrange low-cost, quality prescription therapies if appropriate, in an individual’s most comfortable setting, their home. We not only specialize in conditions that can cause embarrassment for patients but also offer acute, subacute and chronic disease care as well. All of our doctors are US based, will conduct a thorough review of each patient and prescribe medication therapy when appropriate. Our vision is to provide affordable, accessible, quality healthcare solutions for individuals and communities across several states. With an ever-growing product offering Omni Care Club can deliver a wide range of care regardless of insurance coverage at a fraction of our competitors’ prices. Take a look around and find out for yourself. All of this with free 2-day shipping and a convenient online experience that can’t be matched.

    What is the Omni Care Club Process?

    Utilizing the Omni Care Club platform is a very easy process. Just choose the therapy you need, click “Start My Visit” and answer a few medical questions. Our US based doctors will then review your information and prescribe medications when appropriate. You will hear back from one of our doctors in about 24 hours. In some States, a video consultation or live chatting may be required. In those States, one of our doctors will contact you and complete your consultation via the required method.

    How much does Omni Care Club cost?

    Most of our therapies have a one-time $25 doctor consultation. In some cases, you may be eligible for a consultation at no-cost included with your order. If medication therapy is appropriate, you will be able to purchase it through the Omni Care Club platform at far lower costs than other sites and even cheaper than your local pharmacy.

    Can I use my health insurance?

    I’m sorry but we do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. Omni Care Club has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medications our industry-leading and often times cheaper than using insurance.

    Is it legal to prescribe medications online?

    Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

    When will I be charged for my medication?

    You will then be billed for your medications when the medications are shipped based on the treatment plan you select.

    Is my information safe?

    Yes! We take protecting your information very seriously. Please read our Privacy Policy for more details.

    How old do I have to be to use Omni Care Club?

    We only treat patients who are 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

    If I'm having an emergency, what should I do?

    In case of an emergency please call 9-1-1.

    Why do I need to submit a copy of my photo ID and take a picture of myself?

    State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

    Where does Omni Care Club offer service?

    Omni Care Club offers service in all states except Alaska and all therapies in South Carolina except erectile dysfunction. *Please contact our customer support team for specific state by state inquiries, prior to checking out on OmniCareClub.com

    Do I need to sign for my order?

    No. Your medication will ship via 2-day express but a signature upon delivery is not required.

    How do I change my credit card?

    You can change your method of payment at any time. Just login to your Omni Care Club account and follow a few simple steps.

    What if I have a problem with my order or my account and need help?

    Just click on the “Contact Us” section and create a ticket. Our team will then review and get back to you ASAP to resolve your inquiry.

    How long will it take to get my medication?

    Once you complete the online visit, you’ll hear back from one of our US-based doctors in about 24 hours (some States require a live chat or video consultation). Medication orders will then be sent to the dispensing pharmacy and shipped via 2-day express. In total, you may have your medication in as little as 3 days.

    How can I change my shipping address?

    Login to your Omni Care Club account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

    How do I reorder or cancel?

    You can login to your Omni Care Club account and reorder or cancel at any time. Otherwise, you will be contacted before your medication will be refilled and billed to your credit card quarterly (every 90 days). Your medication will then be shipped via 2-day express.

    Can I return my medication once I receive them?

    I’m sorry but Federal and State laws do not allow medication returns. All sales are final. If you have a specific concern, please create a ticket in the “Contact Us” section and we’ll get back with you ASAP.